Making a Complaint About Your Dentist

Making A Complaint About Your Dentist

Suffered from dental negligence? Find out how you can make a claim against your dentist below


If you’ve decided to take action and see if you can make a successful claim against your dentist, you’ll need to ensure you’ve got a variety of different documents and evidence collected to help you succeed in making your claim, and in getting the right amount of compensation.

In this section, we’ll be taking you through the process of starting your dentist complaint, who to complain to, and who you’ll need to speak to if you want to progress to taking legal action as a result.

At any stage, the Dental Law Claims team is available to give you legal advice, whether you’re suffering from a recent treatment, a previous treatment that you think you ought to be compensated for, or some other dental issue you need advice on.


Starting your dentist complaints

To begin with, you’ll need to decide how you’d like to begin your dentist complaints process.

Usually, a good first step is to contact your dentist directly to make the complaint. All dental professionals are under strict working regulations, so they should take your complaint extremely seriously.

While this is a good start, there may be some difficulty involved with this, especially if you do not wish to speak to your dentist, or if it’s difficult to get in contact with them for whatever reason.


NHS dentist complaints

If you were receiving care through the NHS, this will need to go through its official complaints process, which can be found on its main website. If you’d rather not discuss the matter directly with your dentist or an NHS professional, or if it’s difficult to get a response, you can always contact the independent Health Service Ombudsman on 0345 015 4033.


Private dentist complaints

If your care was through a private dental clinic, the process is slightly different. Private dental practices usually have their own complaints procedure that you’ll need to follow. Sometimes, this requires calling to chase it up.

If this procedure is not straightforward, is obstructive and difficult to progress, we’d recommend contacting the private Dental Complaints Service, who will give you further advice on making this type of complaint.


Still stumped? Get in touch!

Feel free to talk to Dental Law Claims about your issue during one of our free consultations and we’ll help you understand what you need to do with your dental negligence issue. We’ll help you understand if you have a possible claim and what to do to progress it.

Our consultation is entirely free, comes with no obligation and can help you get the money you’re owed. Get in touch today.


What next?


The claims process (a timeframe)

Making a claim isn’t as difficult as it might first appear — and with our help, we can manage the entire process on your behalf. Find out how the claims process works from initial complaint to fighting your case, to receiving your compensation payment.


What sort of compensation might you receive?

Whether it’s a minor dental mistake that you want to be fixed without having to pay for it, or you’ve been left with a serious injury and need to reclaim money lost as a result, you can find out all the information you need here.


How will your claim be paid for? (no win, no fee)

Worried about legal costs? Dental Law Claims takes a pre-agreed fee of up to 25% of the compensation costs. However, if you don’t win your claim, we don’t charge you a fee, so you have nothing to lose by progressing your claim.